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If you must cancel or reschedule your appointment, kindly give 24 hours notice. This notice must be by email or via Healthie chat, and be sent within 24 hours of the start of your scheduled appointment time. Please give your calendar a thorough look before scheduling, and reserve re-scheduling for emergencies only. Your success depends on it!
You will forfeit your session and be charged the full amount of the cost of your session if cancelled within the 24 hour period. Under certain circumstances, 12 hours or less will be considered, however, this is NOT guaranteed. This policy is to ensure efficient scheduling for all clients. Thank you!